UK’s Emergency & Health services ensure the travellers that they are safe & secured in London. Apart from the guidelines of the London Met Police & Transport for London, you will find here more practical tips

Emergency services in London: what to do in an emergency & non-emergency situation?

Visitors need to call 999 or 112 for the police, fire and ambulance when there is a real threat to life for any reasons like health, road accident, injuries

British national emergency phone number is 999 & the pan-European number is 112. They both use for the same purpose. But the difference is you can call 112 for help from anywhere in the EU.

If emergency, call 999 or 112. For non-emergency, call 101 (Police) & 111 (Health)

National Health Services (NHS) in London. What you will do if you are sick?

Call 111 for the medical help or advice on non-life threatening condition. Call 999 or 112 when you are seriously ill or injured and your life is at risk.

Please visit the following links for the details of NHS facilities & treatment cost for EU & non-EU national.

Accessing NHS health services when you are in England
Accessing NHS health services when you are from the EU Countries
Visitors from outside of the EU Countries

Visit a walk-in centre, minor injuries unit or urgent care centre if you have a minor illness or injury (cuts, sprains or rashes). Generally, the local GP surgery is your primary contact point.

You can ask a local pharmacist for advice on many common illnesses like diarrhoea, minor infections, headaches, sore throats etc.

Safe & Secured staying in London

London Met Police is world-known for their high standard of professional jobs. They always try to keep London safe. You ask them for help anytime with no hesitation. They published a security guideline for the visitors of London which is worth to follow.

Transport for London has a leaflet for travellers on how to stay safe while you travel on buses, trains, tubes, taxis, cycling, walking etc. You can also download it from our page London Map & Guide

More Tips for staying safe in London

01. In an emergency, phone 999 or 112 (police, ambulance, fire). For non-emergency, call 101 for Police & 111 for NHS

02. Take extra care when crossing a road, follow the traffic and pedestrian signals, use designated crossings, cross when the green man is showing and take note of the signs indicating “look right” or “look left” to spot any oncoming traffic.

03. Staying Safe in Bars and Restaurants. Maintain a distance from over drunken people. Don’t accept drinks from strangers

04. Plan your route before you leave with plan a journey of Transport for London.

05. Only use registered taxis or minicabs

06. Try to avoid walking alone at night. Stay well-lit main roads.

07. Beware of wearing headphones – they reduce awareness of your surroundings

08. Don’t leave your bag unattended anywhere in London – this can lead to a security alert

09. Keep your purse or wallet close to your body and don’t carry too much cash

10. When using a cashpoint, check that no one is looking over your shoulder. Cover the keypad so no one else can see your PIN number

11. Keep your mobile phone, MP3 player, camera and other gadgets out of sight in your pocket or handbag when not in use. Record details of your electronic serial numbers (ESNs)

12. Inform your service provider and police if your phone or other valuables are stolen or lost.

13. Park your car at the designated place with a proper ticket if required.

14. Beware when you are walking or cycling between North Greenwich station and the Cutty Sark. Also, be careful on Thames Path along

15. Stick to the right side of the Escalator unless overtaking.

16. Don’t urinate in the Street. There are less public toilets than there used to be. So prepare yourself for that situation.

17. Big Brother (CCTV) is always monitoring your activities when you are outside.

18. If you have a complaint or query over your consumer rights visit Citizens Advice for information and advice.

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